SERVE Mastermind
Mastermind reinforces the principles established throughout your SERVEFIRST™ Foundations Training.
"Unwinding the Other Advisor"
"The Pendulum"
"Time, Money, Commitment."
"If You Want to Know the Future, Bring them into the Present" Part 1
"If You Want to Know the Future, Bring them into the Present" Part 2
"In Discovery, Your Job is to Get Information and Not Give It."
"Tell Them What You Help With"
"Always Get Invited In" Part 1
"Always Get Invited In" Part 2
"Your Job is Not to Close"
"People Buy for Their Reasons - Not Yours"
"Always Let Them Do the Math"
"Hope is Not a Strategy"
Never Let Your Style Get in the Way of Your Success"
"I'm Guessing this is Dead?"
"How to Respond to 'What is the Market Going to Do?'"
Seminar Intro to 1-10 Scale
Seminar Outro to 1-10 Scale
Understanding Emotional Buying
1-10 Scale: First Appointment
First Appointment (Evaluation Call) - Part One
First Appointment (Evaluation Call) - Part Two
Dealing With "Do-it-Yourself" Clients
The "High Red" Client
Mitigating Taxes / Demo of GPS Risk Discussion
"Does every meeting need an agenda?"
"Asking for a referral INSIDE of an appointment."
"Asking for a referral OUTSIDE of an appointment."
8s, 9s, and 10s (Client Example)
15-Minute Foundation Call
SERVEFIRST™ Live Coaching Call (1-22-24)
SERVEFIRST™ Live Coaching Call (3-11-24)
SERVEFIRST™ Live Coaching Call (4-10-24)
SERVEFIRST™ Live Coaching Call (4-29-24)
SERVEFIRST™ Live Coaching Call (5-10-24)
SERVEFIRST™ Live Coaching Call (5-28-24)
SERVEFIRST™ Live Coaching Call (6-11-24)
SERVEFIRST™ Live Coaching Call (6-24-24)
SERVEFIRST™ Live Coaching Call (7-12-24)
SERVEFIRST™ Live Coaching Call (7/21/24)
SERVEFIRST™ Live Coaching Call (7/29/24)
Coaching Call: Christian Cruz (7-31-24)
SERVEFIRST™ Live Coaching Call (8/5/24)
SERVEFIRST™ Live Coaching Call (8/16/24)
SERVEFIRST™ Live Coaching Call (9/16/24)
SERVEFIRST™ Live Coaching Call (9/30/24)
SERVEFIRST™ Live Coaching Call (10/25/24)
SERVEFIRST™ Live Coaching Call (11/11/24)
SERVEFIRST™ Live Coaching Call (11/18/24)
SERVEFIRST™ Live Coaching Call (11/25/24)
SERVEFIRST™ Live Coaching Call (12/09/24)
SERVEFIRST™ Live Coaching Call (12/20/24)
SERVEFIRST™ Live Coaching Call (1/13/25)
SERVEFIRST™ Live Coaching Call (1/27/25)
SERVEFIRST™ Live Coaching Call (2/7/25)
SERVEFIRST™ Live Coaching Call (2/28/25)
SERVEFIRST™ Live Coaching Call (3/14/25)
SERVEFIRST™ Live Coaching Call (3/24/25)
SERVEFIRST™ Live Coaching Call (4/07/25)
SERVEFIRST™ Live Coaching Call (4/21/25)
"First Appointment" Deep Dive Workshop
First Appointment Roleplay
First Appointment Debrief
Second Appointment Roleplay
Second Appointment Debrief
"Am I causing the 'think-it-over?"
"Can you describe the use of the pendulum?"
"Do we need to require prospects to always complete a profile?"
"How do I best manage when a prospect starts with their 'biggest concern' and then they switch?"
"How do I best show their advisor may not be doing their job without sounding like I am attacking their advisor?"
"How do I gently tell a prospect they may not be as smart as they think they are?"
"How do I keep on track when a prospect derails the process?"
"How do I know if I should cut a prospect loose in the evaluation appointment?"
"I keep educating clients, how do I stop doing that?"
"If I meet a younger couple with 10-15 years of work life yet, is there a way to illustrate urgency or a reason to take action?"
"If I think you are drowning, but you don't see it, is that on me? Am I going deep enough in 5 levels deep?"
"If my prospect is an 8,9,10 in all areas, what should I do?"
"If they aren't sure what brought them in, is that a problem, what should I do?"
"In 5 levels deep, do I confirm 'status' on each area or is that always required?"
"Is there a bridge to introducing the 'new' SERVE process for existing clients?"
"Is there a reason there is a 6 on the 1-10 scale? Can it be eliminated?"
"Is there a set list of questions I should be asking?"
"Is there a way to prevent a couple having a disagreement in front of me?"
"Should I be showing software in the 2nd meeting?"
"Should I profile people I am considering hiring?"
"Should I use 1-10 scale in the evaluation meeting if I didn't use it in the seminar?"
"What do I do if a couple says they just came in to see what we have for them?"
"What do I do if I can't get them talking, they just won't open up?"
"What do I do if people are dragging their feet on getting me documents?"
"What do I do if the couple in front of meet is not on the same page and they are starting to argue with one another?"
"What do I do if the prospect doesn't want to talk about all 5 areas?"
"What do I do if they are shopping around?"
"What do I do when their level of concern is 6 or below, but when I get into 5 levels deep they claim its not really a concern?"
"What if I don't know the answer to their question? What should I do?"
"What if they rate themselves incorrectly on the 1-10 scale in levels of concern?"
"What is the best way to create structure to my sales call?"
"What should I do if I think they are not qualified or an ideal client?"
"When in the evaluation meeting do I confirm they confirmed their need for help?"